Privacy Policy

At Silvery by Kiaya, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit www.silveryjewels.com

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1. Information We Collect

We may collect the following information when you interact with our website:
✅ Personal Details – Name, email, phone number, shipping & billing address.
✅ Payment Information – Payment method details (we do not store credit/debit card details).
✅ Order History – Purchases, returns, and preferences.
✅ Device & Usage Data – IP address, browser type, and interaction with our website.
✅ Marketing Preferences – Your subscription to promotional emails, SMS, and offers.

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2. How We Use Your Information

We use your information to:

• Process and fulfill your orders.
• Provide customer support and updates on your order status.
• Improve your shopping experience and recommend products.
• Send promotional emails, discounts, and updates (you can opt-out anytime).
• Prevent fraudulent transactions and ensure website security.

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3. Sharing of Information

We do not sell or trade your personal information. However, we may share it with:

• Shipping & Delivery Partners – To fulfill and track your orders.
• Payment Gateways – To process secure transactions.
• Marketing Tools – For email/SMS campaigns, only if you opt-in.
• Legal Authorities – If required by law for fraud prevention.

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4. Data Security

We use industry-standard security measures to protect your data. However, while we strive to secure your personal information, we cannot guarantee 100% security in online transmissions.

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5. Cookies & Tracking Technologies

We use cookies to:
🍪 Improve website functionality and save your preferences.
📊 Analyze website traffic and shopping behavior.
🛍️ Show personalized product recommendations.

You can manage cookie settings in your browser.

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6. Your Rights & Choices

✅ Access & Update: You can review and update your personal details in your account.
✅ Opt-Out: Unsubscribe from marketing emails and SMS anytime.
✅ Delete Data: Request removal of your personal data by contacting us.

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7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so please review their policies before sharing information.

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8. Changes to This Policy

We may update this Privacy Policy as needed. Any changes will be reflected on this page, so we recommend reviewing it periodically.

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9. Contact Us

For any privacy-related concerns, contact us at:
📧 Email: customercaresilvery@gmail.com

🔹 By using our website, you agree to this Privacy Policy.